Accomplished Learning and Development Leader with over a decade of experience in designing and implementing scalable, ROI-driven enablement strategies that drive enterprise growth and optimize product adoption. Proven track record in establishing comprehensive learning roadmaps and transforming operational processes to achieve significant business impact. Recognized for leading highperformance teams, leveraging AI and data analytics in training, and streamlining content access to boost engagement across global markets.
- Strategic Leadership
- Cross-Functional Collaboration
- Data-Driven Decision Making
- Change Management and Adaptability
- Adoption driven content strategist
- Behavioral Change and Upskilling
Cloud Software Group , Fort Lauderdale, FL 2024 – Present
Manager II, Global Revenue Enablement
Produced 200+ hours of enablement content, contributing to a 40% increase in
ACV through strategic learning initiatives.
- Boosted productivity 5x by establishing performance metrics and benchmarks aligned with business goals.
- Developed a product enablement roadmap tied to product evolution, increasing enterprise training engagement by 6x.
- Optimized vendor partnerships, reducing costs by 85% and enhancing scalability.
- Correlated enablement initiatives to revenue metrics, ensuring measurable ROI and business impact.
- Led 32 tailored SKO sessions, using practical engagement strategies to elevate seller performance.
- Drove product adoption through certification, badging, and gamification programs, enhancing training consumption.
Cloud Software Group , Fort Lauderdale, FL 2023 – 2024
Manager II, Customer Success Enablement
- Designed global learning programs that accelerated new support engineer
proficiency by 50%, driving significant operational gains and customer satisfaction. - Boosted team productivity 4x through innovative restructuring, leveraging AI and a
decentralized content delivery model. - Partnered with IT to implement scalable systems, reducing enablement platform
costs by 83%. - Developed customer success training programs, enhancing engagement, product
adoption, and retention, and directly correlating activities to Support KPIs. - Streamlined training access and awareness, achieving a 3x increase in
engagement. - Utilized AI across training production stages to provide data-driven insights and
enhance program effectiveness.
Citrix, Fort Lauderdale, FL 2019 – 2021
Lead Enablement Program Manager
Led enablement initiatives using Agile and Kanban methodologies. Managed activities globally with accountability for goals, execution, and operational policies in collaboration with stakeholders. Monitored and evaluated program performance with data.
- Defined KPIs with leadership and built impactful learning paths for multiple
Customer Success roles and reduced time to production by 35% - Developed systems to measure enablement, increasing consumption by 40%.
- Achieved 1:2000 reuse ratio for every training content produced
- Leveraged analytics and BI for progress monitoring and strategic adjustments.
Produced quarterly videos to enhance organizational awareness. - Boosted team productivity by 3x through prioritization, coaching, and obstacle
removal. Streamlined global hiring with strategic documentation.
Multiple, Boca Raton, FL 2007– 2017
Learning and Development Manager
Led a team of instructional designers at BethEL Creations LLC, delivering engaging eLearning and instructor-led training aligned with organizational goals, driving a 3x improvement in engagement. Creative Media Designer and Multimedia Producer for GNPI and MultiMedia Mktg. to develop training content and media for international teams, transportation, government agencies, and nonprofits. Achieved a proven track record in leadership development and performance management, enhancing team productivity by 3x.
Bachelor of Art (BA), Digital Movie Making and Editing, Central India Film & Television Institute, Nagpur
Associate of Art (AA), Advertising and Communication, Shells Advertising Institute, Nagpur
Associate of Art (AA), Christian Communications, Institute of Communication, FEBA, Bangalore
Mental Health First Aid Provider, National Council of Mental Wellbeing
Wrike
Smartsheet
Storyline
Adobe Captivate
Adobe Creative Cloud Suite
- English
- Hindi
- Malayalam
- Marathi